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Comunicazione efficace e assertiva

ServiziDi Mario Sossi 16 Luglio 2022

La comunicazione assertiva è definita come ” la capacità di parlare e interagire in un modo che considera e rispetta i diritti e le opinioni degli altri, difendendo allo stesso tempo i propri diritti, bisogni e confini personali ” (Pipas & Jaradat, 2010) . L’assertività è un modo efficace e non conflittuale di esprimere il proprio…

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